Absent at time of delivery

A notice is left in your mailbox. This form shows the delivery date and the post office where you can collect your package.
Go to the indicated post office with the delivery notice and proof of identity. Your package is kept for 15 days before being returned to Amazon.
By choosing delivery by So Colissimo “My Merchant”, you can collect your package according to your convenience and availability from one of the 5,500 merchants in the So Colissimo network. Your package is delivered to a store at convenient opening hours, close to your home or workplace. (See Delivery Methods). You have 10 working days to pick it up, after this time, your package will be returned to us.