Make a claim for a defective or damaged item

We are sorry if your item arrived damaged or defective! Report it to us by clicking on the “Submit a complaint” button.
Please fill out the form with all the requested information so that we can resolve the issue as quickly as possible. We will contact you by email to tell you what to do.
Important: Only use this "Submit a Claim" button to report damaged or defective items. For any other matter, you can contact us using one of the channels below.